Request your personal data

You have the right to request a copy of the personal data we hold about you. If you would like a copy of the some or all of the personal information we hold, please contact us by telephoning +44 (0)1704 320 084 during office hours, or via e-mail.

We try to be as open as we can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information contacting us. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

You also have the right to request that we correct incorrect information about you, or delete your personal data.  (Click here to find out how)

If you have a complaint about how we obtain, process or retain your personal data, please contact us.  We will investigate your complaint and reply in writing. If you remain dissatisfied you can refer your complaint to:

Information Commissioner’s Office
Wycliffe House
Water Lane